Your privacy
Privacy Policy
Last updated: September 2026
Introduction
Dr. Samar Hassoneh Orthodontic Clinic, legally owned by Samar Mamoun Rushdi Hassoneh and trading as Dr. Samar Hassoneh Orthodontic Clinic, respects your privacy. This policy explains how we handle information when you visit our website, contact us, or request an appointment.
Information We Collect
We may collect your name, phone number, WhatsApp messages, and appointment requests submitted through our contact or booking forms. We only request information that is reasonably needed to respond to you and arrange orthodontic care.
How We Use Information
We use your information to respond to enquiries, communicate about requested appointments, provide orthodontic treatment, coordinate follow-up care, and improve our services. We do not use your information for unrelated marketing without an appropriate legal basis or your consent.
WhatsApp Communications
If you contact us through WhatsApp, your messages and phone number are processed so our clinic team can respond and assist with appointment requests. WhatsApp may process information under its own privacy policy and terms.
Sharing Information
We do not sell your personal information. We may share it only with clinic staff or service providers who need it to operate our booking, communication, hosting, or technical systems, or when required by law. Those parties are expected to protect the information they receive.
Retention and Security
We retain information only for as long as reasonably necessary for the purposes described here, clinical administration, legal obligations, and dispute resolution. We use reasonable technical and organizational safeguards, but no online transmission or storage system can be guaranteed completely secure.
Your Rights
You may ask us to access, correct, or delete personal information we hold about you, or to explain how it is used. Requests can be made using the contact details below. We may need to verify your identity and may retain information where required by law.
Contact Us
For privacy questions or requests, contact Dr. Samar Hassoneh Orthodontic Clinic at info@the-braces-doctor.com or +962 79 687 9296. Our address is Abdullah Gosheh Street, Building 1, Floor 3, Wadi Al-Seer, Amman, Jordan.